Terms & Conditions

1. General use

BySatrangi provides this website as a service to its customers. Any unauthorized use or duplication of the content without express written permission from BySatrangi is strictly prohibited. You may not use this site for any purpose that is unlawful or prohibited by these terms. 

2. Acceptance of terms

By purchasing from or interacting with our webshop, you accept these terms and conditions in full; if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our webshop. 

3. Product information

We aim to ensure that all product descriptions, prices, and details are accurate at the time they are entered onto the system. However, errors (e.g., typographical, pricing) may occur. If we discover an error in the price or nature of the goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order or cancelling it. 

4. Order process & payment 

All orders are subject to acceptance and availability. Goods in your shopping basket are not reserved and may be purchased by other customers until your order is complete and processed. Payment can be made by various methods, which will be listed on our website. Payment will be debited and cleared from your account upon receipt of your order.  

5. Privacy policy

Our Privacy Policy, which sets out how we will use your information, can be found at Privacy Policy. By using our website, you consent to the processing described therein and warrant that all data provided by you is accurate. 

6. Returns & refunds

To ensure the quality and exclusivity of our products and due to hygienic reasons we do not accept returns and/or offer refunds. Therefore, please read the product descriptions carefully before placing an order. 

7. Shipping

Within the Netherlands:
Orders placed on our website are processed and shipped within 2 business days from the date of the order confirmation. We aim to ensure that your purchase is reaches you as quickly as possible. The average delivery time is between 3-4 business days after dispatch. Please note that these times are estimates and can vary depending on external factors outside of BySatrangi's control, such as delays caused by the shipping company or high demand periods.

Within Europe:
Orders placed on our website are processed and shipped within 2 business days from the date of the order confirmation. We aim to ensure that your purchase is reaches you as quickly as possible. The average delivery time is between 5-10 business days after dispatch. Please note that these times are estimates and can vary depending on external factors outside of BySatrangi's control, such as delays caused by the shipping company or high demand periods.

8. Limitation of liability

BySatrangi will not be liable for any direct, indirect, special, consequential, or incidental damages resulting from the use of any information or products obtained from this website. 

9. Governing law

These terms shall be governed by and interpreted according to the laws of the Netrherlands in which BySatrangi operates. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of this jurisdiction. 

10. Changes to terms & conditions

BySatrangi reserves the right to change these terms and conditions from time to time and your continued use of the website will signify your acceptance of any adjustment to these terms. 

11. Contact us

For any further questions or queries, please contact us via email at bysatrangi@hotmail.com.